Frequently Asked Questions

Everything you need to know about shopping with AOCTW

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

AOCTW accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with WRAP-certified factories.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking portal to monitor your delivery progress.